By accessing or using our services, including our WhatsApp communication platform, you agree to the following terms.

1. Use of Services

Twende Far provides loan management and communication services to registered users and authorized personnel.

2. Loan Information

Loan balances, repayment schedules, and related information provided through WhatsApp or other platforms are for informational purposes and may be subject to verification.

3. User Responsibilities

• You must be authorized by your organization to access the service.
• You are responsible for maintaining the confidentiality of your account credentials.

4. Permitted use

Users are responsible for:

• Maintaining the confidentiality of their devices and accounts
• Ensuring information submitted is accurate
• Using the service in compliance with applicable laws

5. Service Availability

We strive to maintain uninterrupted services but do not guarantee continuous availability at all times.

6. Limitation of Liability

Twende Far shall not be held liable for losses resulting from:

• Delayed message delivery
• Network connectivity issues
• Incorrect information provided by users

7. Privacy

Use of the service is also governed by our Privacy Policy.

8. Changes to Terms

Twende Far may update these terms from time to time without prior notice.

9. Contact Information

If you have questions about these Terms, contact us at info@twendefar.co.ke.